Terms & Conditions

1. Introduction

Welcome to Verifya, your trusted platform for reverse lookup services and related tools. These Terms and Conditions ("Terms") govern your access to and use of our Services, including but not limited to reverse phone lookup, reverse email lookup, and any associated features, subscriptions, or one-time purchases (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms establish a legally binding agreement between you ("User") and the operator of the Services (referred to as "we," "us," or "our"). If you do not agree to these Terms, you must refrain from using the Services.

The Services are offered exclusively to individuals who are at least 18 years old and who agree to use them in compliance with all applicable laws and regulations. By using the Services, you represent and warrant that you meet these requirements.

We reserve the right to modify these Terms at any time. Changes will take effect upon posting to our website or upon direct notification to you. Your continued use of the Services constitutes acceptance of the revised Terms.

By proceeding, you acknowledge that you have read, understood, and agree to these Terms in their entirety. If you have any questions or require clarification, please contact our customer support team before using the Services.

2. Class Action Waiver

BY USING THE SERVICES, YOU AGREE THAT ANY DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR YOUR USE OF THE SERVICES WILL BE RESOLVED EXCLUSIVELY ON AN INDIVIDUAL BASIS. YOU EXPRESSLY WAIVE YOUR RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION AGAINST THE SERVICES OR THEIR OPERATORS. ARBITRATION OR ANY OTHER LEGAL PROCEEDING RELATED TO A DISPUTE UNDER THESE TERMS SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NO CLASS ARBITRATIONS, CLASS ACTIONS, OR PRIVATE ATTORNEY GENERAL ACTIONS WILL BE PERMITTED.

THIS CLASS ACTION WAIVER IS A MATERIAL AND NON-SEVERABLE PART OF THESE TERMS. BY AGREEING TO THIS PROVISION, YOU ACKNOWLEDGE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND TO BE UNENFORCEABLE OR INVALID IN ANY JURISDICTION, ALL OTHER PROVISIONS OF THESE TERMS SHALL REMAIN ENFORCEABLE TO THE FULLEST EXTENT PERMITTED BY LAW.

3. Services

The Services provided include reverse phone lookup and reverse email lookup, which operate in a similar manner and under the same terms, structure, and payment options. These Services allow you to obtain reports that may include publicly available information and licensed data from data suppliers. The information provided may include, but is not limited to, names, addresses, family member associations, social media profiles, email addresses, and location history associated with a phone number or email address. Users acknowledge that the accuracy and availability of results may vary depending on the sources used.

As part of the Services, we may offer a "Reports History," "Cached Reports," or similar feature that allows you to access certain previously generated report outputs without re-running the same search (the "Reports History" feature). When you use Reports History, we temporarily cache copies of report outputs generated at your request (each, a "Cached Report") and associate those Cached Reports with your account for the limited purposes described in these Terms. For clarity, a "Cached Report" may contain personal data (including publicly available and/or licensed data), depending on the search you ran and the sources available at the time.

Cached Reports are maintained solely to improve user experience and convenience by allowing you to re-access your own previously generated results, and for limited related purposes such as security, fraud prevention, debugging, customer support, and legal compliance. We do not use Cached Reports to create new profiles about individuals, to enrich data for unrelated purposes, to sell or license Cached Reports, or to use Cached Reports for advertising targeting, automated decision-making, profiling, or model training, except to the extent explicitly disclosed in our Privacy Policy and permitted by applicable law.

Cached Reports are intended solely for the user account that generated them and are accessible only after authentication. Cached Reports are not publicly displayed, are not searchable or indexed for public discovery, and are not accessible to other users. You may not share, publish, post, transmit, or otherwise disclose any Cached Report (or any portion of a Cached Report) to any third party unless and until we expressly enable a "share" feature and you are presented with separate terms for that functionality.

Cached Reports are retained for a limited period and then automatically deleted. Unless otherwise stated at the point of use, Cached Reports are retained for up to one hundred twenty (120) days from the date the Cached Report is generated (the "Retention Period"), after which we automatically delete the Cached Report from our active systems within a commercially reasonable timeframe. Where available, you may also delete Cached Reports manually (for example, by clearing your Reports History), and such deletion will take effect within a commercially reasonable timeframe, subject to limited exceptions for security, fraud prevention, backups, and legal compliance. Reports History is optional; you can always run a fresh report instead of viewing a Cached Report.

Our Services are designed for personal, informational use only and are not intended for use in decision-making processes where accuracy and completeness are critical, such as financial, legal, employment, or other regulated purposes. By using the Services, you agree to comply with all applicable laws and to use the information responsibly.

Users may access the Services through paid subscription plans or one-time purchases, as described below:

Additional Credits: Users can purchase credit packages (10, 25, or 50 credits), which roll over into subsequent billing cycles until fully used. Subscription credits do not expire at the end of each billing cycle.

One-Time Option: Users can enhance their experience by purchasing optional features, with access available during your active subscription period, including:

• PDF Downloads: Enables downloading reports in PDF format.
• Data Breach & Leak Reports: Extends the information provided in the report.

We utilize two data sources: publicly available information gathered through Open Source Intelligence ("OSINT") and licensed data obtained from data suppliers. OSINT refers to the collection and analysis of publicly accessible information from legal and ethical sources, such as government records, social media platforms, news articles, public databases, and other online and offline materials available to the general public. While we make every effort to provide accurate and up-to-date information, the nature of our sources may result in incomplete or outdated data. Users acknowledge and accept these limitations when using the Services.

The Services include clear disclaimers on each page, specifying the nature of the payment and any recurring charges. Users are notified via email regarding subscription start dates and charges after the trial period. It is your responsibility to review these disclaimers and notifications before proceeding.

By using the Services, you agree to these Terms and acknowledge that all data provided is subject to the limitations and restrictions outlined herein.

4. Accounts and Logins

To access and use the Services, you are required to create an account using a valid email address and password. By registering, you agree to provide accurate, current, and complete information during the registration process and to update this information promptly if it changes. You are solely responsible for maintaining the security of your account credentials and ensuring that no unauthorized parties access your account.

Access to the platform is provided only after initiating a trial period at a price of $1.00 for new users from the United States. Pricing is always shown on the billing page before purchase and users will receive information over email after the payment is made. Upon completing the trial, continued access to the Services may be subject to additional subscription fees or terms as outlined in these Terms.

You agree not to share your account credentials or allow unauthorized parties to access the Services through your account. If you suspect any unauthorized access or misuse of your account, you must notify us immediately. We reserve the right to suspend or terminate access if we detect unauthorized use, misuse, or violations of these Terms.

Access to the platform is intended for individual use only. You may not create multiple accounts using different email addresses or transfer access to another person or entity without our prior written consent. We reserve the right to refuse, restrict, or terminate access to the Services if fraudulent or unauthorized activity is detected.

By accessing the platform and using the Services, you acknowledge that you are at least 18 years old and legally capable of entering into these Terms. You further agree to abide by all applicable laws and regulations when using the Services.

We may, at our sole discretion, limit access to certain features or functionality of the Services based on your trial status, subscription level, or account activity. It is your responsibility to ensure that your use of the Services complies with all requirements and restrictions outlined in these Terms.

Users have the right to request the permanent deletion of their accounts, including all associated data. Upon deletion, users will no longer be able to log in using the deleted email, and all unused credits will be forfeited. However, users may create a new account in the future using the same email.

For security reasons, account deletion requests must be submitted through the designated settings page. Additional details on account deletion can be found in the Help Center.

5. License to Use

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services solely for your personal, non-commercial purposes. This license is provided strictly in accordance with these Terms and does not grant you any ownership rights to the Services, content, or data accessed through the platform.

You may use the Services only as intended and in compliance with applicable laws and regulations. Any unauthorized use of the Services, including but not limited to scraping, copying, reproducing, distributing, modifying, or reverse-engineering the platform, its content, or associated software, is strictly prohibited. You may not attempt to interfere with or disrupt the functionality of the Services, circumvent any security measures, or engage in any activity that compromises the integrity of the platform.

This license is contingent upon your adherence to these Terms. We reserve the right to suspend, terminate, or restrict your access to the Services if you violate these Terms or engage in any unauthorized or abusive behavior. The license automatically terminates if your access to the Services is canceled, terminated, or otherwise restricted.

All rights not expressly granted to you under these Terms are reserved by us and our licensors. You acknowledge and agree that the Services, including any associated intellectual property, are protected by copyright, trademark, and other applicable laws. Any unauthorized use of the Services will result in the immediate termination of this license and may subject you to civil and criminal penalties.

6. Content

The content provided through the Services, including but not limited to reports, search results, data, and associated materials ("Content"), is intended solely for informational purposes. While we strive to ensure the accuracy and reliability of the Content, we do not guarantee that it is complete, error-free, or up-to-date. The Content is derived from publicly available sources and licensed data obtained from data suppliers, which may include inaccuracies, outdated information, or omissions. Content is Not "Real Time"; Snapshot Nature of Reports. You acknowledge and agree that Content (including any report output) reflects information available from applicable sources at the time the report is generated and may not reflect subsequent updates, corrections, removals, or changes in underlying sources.

By using the Services, you acknowledge and agree that the Content:

• Is provided "as is" and is subject to inherent limitations based on the nature of the data sources.
• May not be used as a substitute for professional advice or relied upon for legal, financial, employment, or other critical decision-making purposes without independent verification.
• Is not guaranteed to meet your specific needs or expectations.
• You are solely responsible for how you use the Content and for any consequences arising from your reliance on it. You agree not to resell, distribute, reproduce, or share the Content with any third party without our prior written consent.

Without limiting the foregoing, Content is for your personal, internal use only. You may not publish, post, transmit, upload, screenshot for distribution, forward, or otherwise disclose any Content to any third party. This restriction applies specifically to any "Cached Reports" or "Reports History" outputs (if enabled) and remains in effect unless and until we expressly enable a sharing feature and you are presented with separate terms governing that functionality.

You may not remove, alter, obscure, or circumvent any technical limitations, access controls, watermarks, notices, suppression/opt-out mechanisms, or other safeguards that we implement in connection with the Content or the Services.

We retain all rights, title, and interest in and to the Content, including any intellectual property rights therein. You are granted a limited license to use the Content solely for your personal, non-commercial purposes, in accordance with these Terms. Unauthorized use, reproduction, or distribution of the Content is strictly prohibited and may result in termination of your access to the Services and legal action.

If you believe that any Content is inaccurate or outdated, you may contact our support team. While we may, in our discretion, review and address concerns, we have no obligation to update, correct, remove, or re-issue Content unless required by applicable law, and we may require reasonable verification and details to investigate your request.

7. User-Generated Contributions

The Services may provide you with the opportunity to post, create, submit, display, transmit, or otherwise contribute content and materials, including but not limited to text, images, videos, comments, feedback, and other forms of user submissions (collectively, "Contributions"). By making any Contributions to the Services, you acknowledge and agree that:

• You are solely responsible for your Contributions and any consequences resulting from their creation, distribution, or public display.
• Your Contributions do not and will not infringe upon the proprietary rights of any third party, including but not limited to copyrights, patents, trademarks, trade secrets, or moral rights.
• You are the creator and owner of your Contributions or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us to use your Contributions in any manner contemplated by these Terms.
• Your Contributions are not false, inaccurate, misleading, or deceptive.
• Your Contributions do not contain unsolicited or unauthorized advertising, promotional materials, spam, chain letters, pyramid schemes, or any other form of solicitation.
• Your Contributions do not include or promote content that is obscene, defamatory, harassing, violent, or otherwise objectionable as determined by us in our sole discretion.
• Your Contributions do not violate any applicable laws, regulations, or legal rights.
• Your Contributions do not contain malware, viruses, or any other harmful software.

By submitting Contributions to the Services, you grant us a non-exclusive, irrevocable, worldwide, royalty-free, perpetual, transferable license to use, copy, reproduce, modify, adapt, publish, distribute, translate, create derivative works from, publicly display, and perform your Contributions in connection with operating and improving the Services.

We reserve the right, but are not obligated, to review, edit, refuse, or remove any Contributions at our sole discretion for any reason, including violations of these Terms or applicable laws.

8. Reserved Rights

We reserve the right, at our sole discretion, to modify, suspend, or terminate any aspect of the Services at any time, without prior notice or liability. This includes, but is not limited to, changes to the functionality, features, subscription plans, or availability of the Services.

We further reserve the right to modify these Terms at any time, refuse or restrict access to the Services for any user, monitor or remove any content or activity on the platform that we deem inappropriate, and enforce compliance with these Terms and applicable laws through any lawful means, including account suspension or termination.

All intellectual property rights in and to the Services remain the sole property of their respective owners. Nothing in these Terms shall be construed as transferring or granting any rights other than those expressly set forth herein.

By using the Services, you acknowledge and agree to these reserved rights and accept that any changes or decisions made under this section are final and binding. If you do not agree with any modifications to the Services or these Terms, your sole remedy is to discontinue your use of the Services.

9. Payment Terms

Subscription Options: We offer flexible subscription plans to meet your needs, including weekly and monthly options. All users begin with a paid 7-day trial that includes limited access to our premium features.

7-Day Trial:

• Your trial payment of $1.00 may be processed as two separate charges of $0.50 each.
• The first payment activates your trial subscription.
• The second payment confirms that your payment method on file supports recurring charges.
• This split payment processing may be applied based on your region, location, or payment method.
• The total amount charged remains $1.00 regardless of whether one or two transactions are processed.
• Includes 2 lookup credits for use during the trial period.
• Trial converts automatically to the selected subscription plan unless canceled before the trial period ends.

Weekly Subscription:

• $14.99/week (USD for U.S. users or equivalent in other currencies based on user location).
• Includes 4 lookup credits per week.
• Billed automatically on a recurring weekly basis after the trial period.

Monthly Subscription:

• $29.99/month (USD for U.S. users or equivalent in other currencies based on user location).
• Includes 20 lookup credits per month.
• Billed automatically on a recurring monthly basis after the trial period.

Additional Credits:

• Purchase additional lookup credit packages: 10 for $24.99 (USD), 25 for $49.99 (USD), or 50 for $89.99 (USD).
• Additional credits roll over into the next billing cycle until fully used.

One-Time Purchases:

• PDF Downloads: $9.99 (USD) - access available during your active subscription period.
• Data Breach & Leak Reports: $9.99 (USD) - feature remains accessible while your subscription is active.

We accept all major credit and debit cards as well as select regional payment options. All payments are processed securely through a PCI-DSS-compliant provider to ensure the safety of your transactions. Subscriptions are set to auto-renew unless canceled prior to the end of the current billing cycle.

In the event of a failed payment, we will attempt to process the charge multiple times over a 30-day period. If the payment remains unsuccessful after 30 days, your account may be suspended, and access to the Services will be restricted until payment is resolved.

We support payments in local currencies for certain regions. If local currency payments are unavailable, charges will be processed in USD. Currency conversion rates and fees are determined by your bank or card issuer, and we are not responsible for any additional charges resulting from these conversions.

Our pricing may vary based on ongoing promotions, regional payment options, testing initiatives, or other factors. The price displayed during your checkout process reflects the applicable price for your purchase or subscription at that time. By proceeding with your purchase, you acknowledge and accept the price as final for that transaction.

By proceeding with a subscription or purchase, you agree to these payment terms, including automatic renewals, cancellation policies, and the non-refundable nature of most charges. If you have questions or require assistance, please contact our support team.

10. Credit Authorization

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT WE DO NOT PROVIDE PRIVATE INVESTIGATOR SERVICES AND ARE NOT A CONSUMER REPORTING AGENCY AS DEFINED UNDER THE FAIR CREDIT REPORTING ACT (FCRA), 15 U.S.C. § 1681 ET SEQ. THE INFORMATION PROVIDED BY OUR SERVICES IS NOT INTENDED TO, AND CANNOT, BE USED AS A FACTOR IN DETERMINING A PERSON'S ELIGIBILITY FOR CREDIT, INSURANCE, EMPLOYMENT, HOUSING, GOVERNMENT BENEFITS, OR ANY OTHER PURPOSE REGULATED BY THE FCRA.

OUR PLATFORM IS DESIGNED SOLELY FOR INFORMATIONAL PURPOSES AND MUST NOT BE USED TO EVALUATE OR ASSESS CREDITWORTHINESS, CHARACTER, REPUTATION, OR PERSONAL CHARACTERISTICS FOR ANY PURPOSE.

IF YOU ACCESS OR USE ANY FEATURE OF OUR SERVICES, YOU AGREE TO DO SO ONLY FOR LAWFUL, PERSONAL PURPOSES. YOU FURTHER AGREE NOT TO MISREPRESENT YOUR IDENTITY OR INTENT WHEN USING THE SERVICES.

YOU ACKNOWLEDGE THAT THE INFORMATION PROVIDED THROUGH OUR SERVICES IS SOURCED FROM PUBLICLY AVAILABLE DATA AND LICENSED SUPPLIERS. WE DO NOT COLLECT OR PROVIDE INFORMATION FOR THE PURPOSE OF SERVING AS A FACTOR IN ANY DECISION-MAKING PROCESS GOVERNED BY THE FCRA.

11. Fair Credit Reporting Act (FCRA)

OUR SERVICES ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT FALL UNDER THE DEFINITION OF A "CONSUMER REPORTING AGENCY" AS OUTLINED IN THE FAIR CREDIT REPORTING ACT (FCRA), 15 U.S.C. § 1681 ET SEQ. THE INFORMATION WE PROVIDE IS NOT COLLECTED, MAINTAINED, OR FURNISHED FOR THE PURPOSE OF MAKING DECISIONS ABOUT AN INDIVIDUAL'S ELIGIBILITY FOR: CREDIT, INSURANCE, OR FINANCIAL PRODUCTS; EMPLOYMENT DECISIONS; HOUSING OR TENANCY EVALUATIONS; EDUCATIONAL ADMISSIONS, GOVERNMENT BENEFITS, OR OTHER REGULATED DETERMINATIONS.

You are strictly prohibited from using the information obtained through our platform for any purpose that would require FCRA compliance. Examples of prohibited uses include, but are not limited to, screening job applicants, assessing credit eligibility, or making housing decisions.

It is your responsibility to ensure that your use of the information complies with all applicable laws, including the FCRA. Any violation of these restrictions may lead to account termination and potential legal action.

12. Communication

By using the Services, you consent to receive transactional and service-related communications from us, including but not limited to emails regarding account activity, purchases, subscription renewals, and system updates. These communications are necessary for the proper functioning of the Services and cannot be opted out of unless you delete your account.

We may also send you promotional or marketing emails about new features, special offers, or updates to the Services. You have the option to unsubscribe from these marketing communications at any time by clicking the unsubscribe link in the email. However, opting out of marketing communications will not affect service-related communications that are necessary for your account.

If you have any questions about our communications or wish to manage your preferences, please contact our support team.

13. Cancellation

You may cancel your subscription to the Services at any time through the cancellation options available in your account settings or Help Center.

Cancellations can be scheduled to take effect starting from the next billing cycle. If you experience any issues or require further assistance, you may contact our support team via email at info@verifya.io.

Your subscription will remain active until the end of your current billing period. Cancellation will take effect at the start of the next billing cycle, and no further charges will be applied. However, all lookup credits and additional features will remain available for the duration of your active subscription.

We recommend that you retain your cancellation confirmation for your records. Failure to cancel your subscription in accordance with this section may result in continued charges for which you will be responsible.

14. User Obligations

By accessing or using the Services, you agree to comply with all obligations outlined in these Terms. Your use of the Services is conditioned upon your adherence to the following requirements:

Failure to adhere to these obligations constitutes a breach of these Terms and may result in the suspension or termination of your account, as well as potential legal action.

15. Restrictions on Use

Your access to and use of the Services is subject to the following restrictions. By using the Services, you agree not to engage in any activity that violates these Terms or applicable laws, including but not limited to:

Violating these restrictions may result in the suspension or termination of your account, denial of access to the Services, and potential legal action.

16. Indemnification

You agree to indemnify, defend, and hold harmless the operators of the Services, their affiliates, officers, directors, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Services, breach of these Terms, third-party claims, data use, and account security.

This indemnification obligation survives the termination of your use of the Services or the expiration of these Terms.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATORS OF THE SERVICES, THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE "RELEASED PARTIES") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING BUT NOT LIMITED TO: LOSS OF DATA, BUSINESS INTERRUPTION, THIRD-PARTY CLAIMS, SERVICE AVAILABILITY, AND ACCURACY OF INFORMATION.

IN NO EVENT SHALL THE TOTAL LIABILITY OF THE RELEASED PARTIES EXCEED THE AMOUNT PAID BY YOU TO ACCESS THE SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT MADE ANY PAYMENTS TO ACCESS THE SERVICES, THE RELEASED PARTIES' TOTAL LIABILITY TO YOU SHALL NOT EXCEED $100.

Certain jurisdictions may not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights under applicable law.

18. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, the operators expressly disclaim all warranties, including but not limited to: implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information; warranties that the Services will be uninterrupted, error-free, or free from harmful components; warranties regarding the completeness, reliability, or accuracy of the data or reports.

You acknowledge that the information provided through the Services is derived from publicly available sources and licensed data suppliers, which may include inaccuracies, outdated information, or omissions.

You assume full responsibility for your use of the Services and any information obtained through them. If you are dissatisfied with the Services, your sole remedy is to discontinue their use.

Certain jurisdictions do not allow the exclusion of certain warranties. If these laws apply to you, some or all of the above exclusions may not apply, and you may have additional rights under applicable law.

19. Equitable Relief

You acknowledge and agree that any unauthorized use of the Services may cause irreparable harm to the operators. In such cases, the operators shall be entitled to seek injunctive or other equitable relief without the necessity of posting a bond or other security.

The availability of equitable relief does not preclude the operators from seeking any other remedies available under applicable law, including monetary damages or legal costs.

20. Prohibited Uses

Users are required to adhere to specific standards of conduct. The following activities are strictly prohibited:

Violations may lead to immediate termination of the user's account and legal action, where appropriate.

21. Data Privacy

Your privacy is important to us. By using the Services, you acknowledge and agree that any data you provide or that we collect during your use of the Services is governed by our Privacy Policy.

If the Services offer a "Reports History" or similar feature, you acknowledge and agree that we may temporarily cache copies of reports you generate (each, a "Cached Report") for up to one hundred twenty (120) days, after which they are automatically deleted. Access to Cached Reports is restricted to the account that generated them.

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect data processed through the Services.

The Privacy Policy provides additional detail regarding the categories of personal data processed, purposes, retention periods, and user rights. In the event of any conflict between this Section and the Privacy Policy regarding privacy disclosures, the Privacy Policy governs.

22. Opt-Out Policy

We respect your privacy and provide an opt-out mechanism that allows individuals to remove their phone numbers and email addresses from our search results. To request removal:

• Navigate to our designated Opt-Out Page.
• Enter the phone number or email address you wish to remove.
• Verify ownership by entering a one-time password (OTP) sent to the submitted contact method.
• Upon successful verification, the identifier will be permanently removed from our search results.

If a user is unable to verify ownership, we will not be able to process the opt-out request. We may refuse, delay, or limit an opt-out request where we reasonably believe the request is fraudulent, cannot be verified, or is submitted by an unauthorized party.

Please note that the opt-out mechanism applies only to identifiers displayed via our platform. We do not maintain our own persistent people-search database. When an opt-out is approved, we suppress display of the opted-out identifier within Verifya, but we cannot remove or suppress the same information at third-party or public sources.

The opt-out request applies only to our platform and does not affect information that may be available through third-party databases, public records, social media, or other external sources. Each opt-out request is specific to the phone number or email address submitted.

If users have any questions or require assistance with the opt-out process, they may contact our support team. We reserve the right to modify the opt-out process and related policies at our discretion in compliance with applicable laws.

23. Third Party Links

The Services may contain links to external websites and resources provided by third parties. These links are provided for your convenience and information only. The inclusion of any link does not imply endorsement, approval, or control by the Company of the external site or its contents.

The Company shall not be responsible or liable for any damage or loss caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

24. Intellectual Property

All content, materials, and intellectual property featured or displayed on the Services are the exclusive property of Verifya, its affiliates, or its licensors and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

Verifya grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and its Content solely for your personal use, as permitted by these Terms.

You agree not to copy, reproduce, modify, create derivative works from, display, perform, publish, distribute, or otherwise exploit any portion of the Services without our prior written consent; not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices; not to reverse engineer, decompile, or disassemble any part of the Services.

All trademarks, service marks, logos, trade names, and trade dress displayed on the Services are the property of Verifya or their respective owners.

If you believe that any content on the Services infringes your intellectual property rights, please contact us with detailed information about the alleged infringement. Verifya reserves all rights not expressly granted in these Terms.

25. Dispute Resolution

To ensure disputes are addressed fairly and efficiently, users are required to follow a structured resolution process before pursuing arbitration or court proceedings.

Disputes must first be resolved informally. Users are required to make a good faith effort to resolve any issues directly with our support team within 30 days of the dispute arising, by contacting info@verifya.io.

If the informal resolution does not resolve the issue, users may escalate the matter by submitting a formal complaint to info@verifya.io. Should this response fail, the dispute can be escalated further to info@verifya.io. A final internal decision will be provided in writing within fifteen business days.

If the formal escalation process does not yield a satisfactory resolution, disputes must be submitted to binding arbitration conducted by the American Arbitration Association (AAA). Arbitration will be conducted in English by a single arbitrator and may take place virtually. Arbitration must be filed within six months of the dispute arising.

Consolidated claims, class actions, and representative actions are explicitly prohibited under these Terms.

26. Governing Law

THESE TERMS AND YOUR USE OF THE SERVICES ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES.

You expressly waive any objections to the jurisdiction, venue, or convenience of Delaware courts. Any claim or cause of action arising out of your use of the Services must be brought within one (1) year after the claim accrues, unless prohibited by applicable law.

For users within the EU or EEA, these Terms shall also be governed by the laws of Delaware, USA, without prejudice to mandatory local laws applicable in your jurisdiction.

27. Amendments

We reserve the right to modify, update, or change these Terms at any time and without prior notice. Any modifications will be effective immediately upon posting on our Services. It is your responsibility to review these Terms periodically.

By continuing to access our website and use our services after modifications have been made, you indicate your acceptance of the modified Terms. If you do not agree with the modified Terms, you should discontinue using our Services.

28. Waiver

The failure or delay of Verifya in exercising any right, remedy, power, or privilege under these Terms shall not constitute a waiver thereof. Any waiver shall only be effective if it is in writing and signed by an authorized representative of Verifya.

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

29. Headings

The headings used in these Terms are for convenience and reference purposes only. They do not limit, interpret, or define the scope or intent of the provisions contained herein and have no legal significance.

30. Severability

In the event that any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remainder of these Terms shall remain in full force and effect.

The invalid provision shall be modified to the extent necessary to render it valid, legal, and enforceable while preserving its intent. If modification is not possible, the affected provision shall be deemed severed from these Terms.

31. Entire Agreement

These Terms, including any additional policies or agreements incorporated by reference, constitute the entire agreement between Verifya and you, superseding all prior or contemporaneous communications, proposals, understandings, or agreements.

Any modifications, amendments, or supplements to these Terms must be made in writing and signed by an authorized representative of Verifya. Any provision that, by its nature, should survive termination shall survive, including provisions governing intellectual property, limitation of liability, indemnification, dispute resolution, and governing law.

32. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, our Services, or any of our products or services, please contact us:

Please note that any information provided through our contact channels is for general informational purposes only and does not constitute legal, financial, or professional advice.